According to the Thomas/Kilmann model, what does collaborating involve?

Collaborating, according to the Thomas/Kilmann model, is defined as a conflict resolution approach that seeks to fully satisfy the concerns of all parties involved. This method is highly effective in situations where the relationship between the parties is important and where they are seeking a win-win outcome.

In a collaborative approach, participants engage in open communication to understand each other's needs and desires, followed by working together to create a solution that encompasses the interests and concerns of everyone involved. This contrasts with other styles, which may focus on compromise or avoidance; collaborating requires a comprehensive effort to integrate differing perspectives into a new agreement that meets everyone's needs rather than settling for a partial resolution or ignoring any concerns.

This makes collaborating an ideal strategy in situations where fostering relationships and achieving a thorough resolution are paramount. It emphasizes mutual respect and joint problem-solving, leading to more sustainable and satisfying outcomes.