According to Herzberg, which of the following is a factor that influences employee satisfaction?

Job enrichment is a crucial factor that influences employee satisfaction according to Herzberg's two-factor theory. This theory distinguishes between hygiene factors and motivators. Job enrichment falls under the category of motivators, which are elements that can truly enhance an employee's job satisfaction and motivate them to perform better.

Job enrichment involves redesigning jobs to enhance the intrinsic rewards of work, such as increasing a sense of responsibility, providing opportunities for personal growth, and allowing employees to have more control over their work. When employees find their jobs to be meaningful and fulfilling through enrichment, it leads to higher levels of satisfaction and productivity.

In contrast, the other factors, while important, either fall into the hygiene category or lack the direct motivational influence that job enrichment provides. For instance, work policies and financial incentives may contribute to job satisfaction to some extent, but they often do not lead to long-term motivation. Interpersonal relationships can affect workplace dynamics but do not necessarily drive the innate satisfaction that job enrichment can promote.